The Waves Aquatic Centre in Baulkham Hills is operated by Belgravia Leisure, one of the leading leisure management companies in Australia.

The centre consists of a fitness centre, outdoor Olympic pool and a dedicated enclosed learn to swim pool.

The Waves Centre has been using the CENTAMAN solution for membership, CRM, Swim School, Bookings and POS for over 4 years. They recently wanted to implement an effective access control system to enable valid members to quickly and easily gain access to the centre whilst ensuring non members can't gain access thereby protecting their revenue stream.

The Waves Centre consulted with CENTAMAN Systems as to the best solution to automate members' entry and exit. The final solution consisted of a Centurion 100 Tripod Turnstile for entry. These where supplied with an integrated bar code reader and interfaced with the CENTAMAN membership system. When a member presents their card at the turnstile the CENTAMAN software verifies that the membership is valid and the person has arrived during their correct time slot. For exit there is a passgate that has been linked to a set of PE beams so that it opens automatically as someone exits. The gate has also been integrated with a desk mounted control to open the gate thereby enabling disabled access in to and out of the centre as well as allowing access for large school groups.

One of the key benefits of the automated process is that is has freed up the reception team, so instead of the time consuming process of verifying whether someone is a valid member and there at the right time, they can now focus on bookings, new members and general day to day queries which enables them to provide a more responsive service and members are gaining access to the site faster than before.

“CENTAMAN worked with us to provide a suitable solution to our security needs that was highly cost effective whilst fitting in with our space constraints. In addition we wanted to single source our software management solution and our entrance control solution,” says Paul Curtis, the Regional Manager for Belgravia, “This way we have a single point of contact, with a 24/7 telephone support line, if there are any problems with any part of the system.”